Bereavement Support – What to Do When Someone Passes Away
Losing a loved one is never easy, and we understand that this can be a difficult time. To help guide you through the process, here are the key steps to take in the first few days:
1. Obtain a Medical Certificate
You will need a medical certificate from a GP or hospital doctor to register the death.
2. Register the Death
The death must be registered within five days (eight days in Scotland). You will receive the necessary documents to proceed with funeral arrangements.
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If the death has been reported to the coroner (or Procurator Fiscal in Scotland), their permission is required before registration.
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A death can be registered by a relative, witness to the passing, hospital administrator, or the person arranging the funeral.
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You can find detailed guidance on the registration process via the register a death page on the Gov Website, including information for Scotland and Northern Ireland.
3. Arrange the Funeral
A funeral can typically take place only after the death has been registered.
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Many families choose to use a funeral director, though you also have the option to arrange the funeral yourself.
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Contact the Cemeteries and Crematorium Department of your local council if you wish to arrange a funeral yourself.
Funeral Services & Costs
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Funeral directors are required to follow professional codes of practice and must provide a price list upon request.
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Some local councils offer funeral services, including non-religious burials.
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The British Humanist Association can assist with non-religious funerals.
Funeral costs may include:
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Funeral director fees
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Third-party costs (known as disbursements) such as crematorium or cemetery fees, or a newspaper announcement about the passing
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Local authority burial or cremation fees
Funeral directors typically provide a breakdown of all costs in their quotes.
Support & Guidance
If you require additional bereavement support, please reach out to us, and we can signpost you to services that may be helpful during this time.
Funeral directors
Choose a funeral director who’s a member of one of the following:
These organisations have codes of practice - they must give you a price list when asked.
Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.